How long will it take for me to get my order?
We pride ourselves on getting your order to you ASAP! Standard Shipping in the United States should take 10 – 12 business days for delivery unless otherwise indicated. Occasionally, shipping dates can fluctuate due to supply and demand. Fast priority shipping is usually available through our order process, depending on your location.
In the rare event that it takes more than 21 days to receive your order, please reach out to us via email: admin@crypto107.com and one of our Customer Care Team members will help you.
Average delivery times based on shipping method:
Priority Shipping: Usually delivered in 5 – 7 business days or less via USPS with tracking.
Standard Shipping Usually delivered in 12 – 14 business days or less with tracking.
Select “Priority Express Shipping” at checkout to get fastest shipping.
What if my tracking says my order was delivered but I haven’t received my package?
Please note at times USPS does indicate that a package was delivered one day prior to the actual delivery due to their volume. Unfortunately, this is out of our control and we recommend waiting one more day before contacting us.
If after three days since your delivery confirmation and you do not receive an order that USPS states was delivered, this package may be lost or stolen, please reach out to us ASAP via admin@crypto107.com and one of our Customer Care team members will help you.
Can I exchange an order or return one for a refund?
Printed products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, Crypto 107 offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team at admin@crypto107.com and provide a clear photo showing the issue.
Note
Refund amount. Mind that the Refund amount will be entered in a currency used to establish the original price of your order. For example, if your order was priced in USD, it would be converted to refund currency, e.g., if a refund currency is set to BTC, then USD will be converted to BTC.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that Crypto 107 will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
Taxes & Duties
Please note that if taxes and/or duties are incurred for your parcel, it will be your responsibility to cover these fees for shipping to proceed. Parcels that arrive at their international destinations are subject to customs clearance procedures which may cause a delay in the original estimated delivery timeframe.